Privacy Policy

Logans Originals (Pty) Ltd, registration number 2008/104704/23, registered address 7 Aquila Street, Sundower, Gauteng, 2160 (“the Company” or “we”) operates https://logansoriginal.co.za/ 
(“the website”). This page informs you of our policies regarding the collection, use and disclosure of personal data the Company receives from users of our services and the website.
The Company uses your personal data only for providing its services and improving the website. By using the website and/or our services, you consent to the collection and use of your personal information as described in this policy.

  1. Information Collection
    While using our website or engaging with us through any means of communication, we may ask you to provide personal information that can be used to contact or otherwise personally identify you. “Personal data” is any information that can be used to identify a natural or juristic person as defined in the Protection of Personal Information Act 4 of 2013. Your name, address, banking details and contact details are examples of your personal data, if they identify you. We collect your personal information directly from you, and from the public domain (if applicable). If you fail to provide your personal information to us, we may not be able to provide our services to you.
  2. How do we process your personal data?
    The term “process” means any use and/or activity relating to personal data, including collection, storage, use and transmission.

    We process the personal data we collect for a number of different reasons, including to provide our services to you or with you, to communicate with you, to verify your identity, to make sure our website and services are functioning properly and provide the best services for you, to keep accurate records and for legal reasons.

    We rely on a number of different lawful grounds or ‘bases’ in order to process your personal data. These include that we have your consent to the processing, we need to process your personal data to enter into or perform a contract with you, we need to process your personal data to comply with our legal obligations to you (if applicable), and/or the processing is necessary for our legitimate interests (or the legitimate interests of a third party).

    We may also convert your personal data into statistical or aggregated form to better protect your privacy, or so that you are not identified or identifiable from it. Anonymised data cannot be linked back to you. We may use it to conduct research and analysis, including to produce statistical research and reports. For example, to help us understand and improve the use of our Website.

  3. Cookies
    Our website uses “cookies” to distinguish you from other users of our website. A cookie is a file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings on the device. We also use cookies to track responses to our marketing materials, such as emails and online advertisements. Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please be aware that restricting cookies may impact the functionality of the website.

    In addition, the Company may use third party services such as Google Analytics that collect, monitor and analyse this personal data.

  4. Communications
    The Company may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may choose to opt-out from receiving these communications at any time.

  5. Security
    The security of your personal data is important to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While the Company strives to use industry standard means to protect your personal data, we cannot guarantee its absolute security.

  6. Record Retention
    We will only retain your personal data for a limited period of time and for no longer than is necessary for the purposes for which we are processing it for (including as necessary to comply with our legal or regulatory obligations, resolve disputes, and enforce our agreements).

  7. Your rights
    Right of access Subject to certain conditions, you are entitled to have access to your personal data. If possible, you should specify the type of information you would like to see to ensure that our disclosure is meeting your expectations. We must be able to verify your identity. Your request may not impact the rights and freedoms of other people. 
    Right to data portability Subject to certain conditions, you may be entitled to receive the personal data which you have provided to us and which is processed by us by automated means, in a structured, commonly-used machine readable format. This covers only the personal data that has been provided to us by you. 
    Rights in relation to inaccurate personal or incomplete data You may challenge the accuracy or completeness of your personal data and have it corrected or completed, as applicable. You have a responsibility to help us to keep your personal information accurate and up to date. We encourage you to notify us of any changes regarding your personal data as soon as they occur, including changes to your contact details. This right only applies to your own personal data. When exercising this right, please be as specific as possible. 
    Right to object to or restrict our data processing Subject to certain conditions, you have the right to object to or ask us to restrict the processing of your personal data. This right applies where our processing of your personal data is necessary for our legitimate interests. You can also object to our processing of your personal data for direct marketing purposes. 
    Right to erasure Subject to certain conditions, you are entitled to have your personal data erased (also known as the “right to be forgotten”), e.g. where your personal data is no longer needed for the purposes it was collected for, or where the relevant processing is unlawful. We may not be in a position to erase your personal data, if for example, we need it to (i) comply with a legal obligation, or (ii) exercise or defend legal claims. 
    Right to withdrawal of consent As stated above, where our processing of your personal data is based on your consent you have the right to withdraw your consent at any time.   If you withdraw your consent, this will only take effect for future processing. 
    Right to complain You may submit a complaint to the Regulator regarding an alleged interference with the protection of the personal information of any data subject POPIAComplaints@inforegulator.org.za

  8. Disclaimer
    While we will take all reasonable steps to ensure the security of your data and personal data according to industry standards, it is not possible to guarantee the complete security of all information provided at all times.

    We will notify you as soon as reasonably practicable of any breach of security, loss of or damage to your personal data.

    Data subjects are responsible for taking reasonable precautions to safeguard their personal information.
    Although we endeavour to ensure your information is as correct as possible, you are responsible for notifying us of any changes to your data or personal information in respect of the services provided and/or your account with the Company.

    We will not be held liable for losses of any nature which are due to incorrect data or personal information provided by users in respect of the service provided. We will not be held liable for any loss or damage arising from a security breach or disclosure of your personal data, to the maximum extent permitted by law. We shall not be liable for any damage or interruptions caused by any computer viruses or other malicious code that may affect your computer or other equipment, or any phishing, spoofing or other attack.
    If you suspect that your personal information has been compromised, or that there has been unauthorised use of your email address by any person, or any other violations to the security of the website, please contact us immediately.

  9. Changes to this Privacy Policy
    This Privacy Policy is effective as of 17 August 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

    The Company reserves the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the website after our Company posts any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

    If the Company makes any material changes to this Privacy Policy, our Company will notify you either through the email address you have provided us, or by placing a notice on our website.

  10. Contact Us
    If you have any questions about this Privacy Policy, please contact us via the form on our website or at hello@logansoriginal.co.za